Privacy Policy
Who We Are
Gingblixtar is a Singapore-based footwear retailer operating exclusively within Singapore. This Privacy Policy explains what personal data we collect, why we collect it and how we use it. It applies to all individuals who visit our website, place orders or interact with us in any capacity.
Our Commitment to the PDPA
Gingblixtar fully complies with the Personal Data Protection Act 2012 (PDPA) of Singapore, administered by the Personal Data Protection Commission (PDPC). Every data-related decision we make is guided by the principles of this legislation.
We do not accept returns for reasons outside of the above three circumstances, such as change of mind after delivery.
What We Collect and Why
We collect only what is necessary to serve you. This includes:
- Order fulfilment: Name, delivery address and contact number to process and deliver your order
- Refund processing: Bank account details collected only after a refund has been approved, used solely to complete your bank transfer
- Customer communications: Email address and message content to respond to your enquiries
- Return requests: Product photographs, where submitted as part of a return claim
We do not collect data for profiling, resale or unsolicited marketing.
How We Share Your Data
We do not sell or trade your personal data. It is shared only with:
- Delivery partners: To complete your delivery or arrange a return pickup
- Banking institutions: To process approved refunds via bank transfer
- Legal authorities: Where required by Singapore law
Data Retention
We retain your data only as long as necessary. Order data is kept for a reasonable period post-delivery. Refund-related bank details are securely deleted once the transaction is complete. All data is disposed of responsibly when no longer required.
Your Rights Under the PDPA
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Withdraw consent for data use at any time
- Request data portability where applicable under the PDPA
To exercise any of these rights, contact us at the details below.
Policy Updates
This policy may be updated periodically to reflect changes in our practices or legal obligations. Continued use of our website following any updates constitutes acceptance of the revised policy.
Contact Us
- Company: Gingblixtar Shoes Singapore
- Email: contact@gingblixtar.com
- Availability: Monday to Friday, 10 AM to 4 PM SGT
We aim to respond to all privacy-related enquiries within 1 business day.